Terms ofService
Last updated: February 21, 2025
These Terms of Service govern your use of HBM Security, a WordPress security platform operated by Home Builder Marketers. Please read them carefully before using the service.
1. Acceptance of Terms
- By accessing or using HBM Security, you agree to be bound by these Terms of Service.
- If you are using the service on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
- If you do not agree to these terms, please do not use our service.
2. Description of Service
- HBM Security is a WordPress security platform that provides automated malware scanning, threat detection, vulnerability monitoring, and auto-remediation services.
- We connect to your WordPress sites via SSH to perform security scans and, when authorized, remove detected threats.
- The service includes a web dashboard for managing sites, viewing scan results, and configuring security settings.
3. Account Responsibilities
- You are responsible for maintaining the confidentiality of your account credentials.
- You must provide accurate and complete information when creating your account.
- You are responsible for all activity that occurs under your account.
- You must notify us immediately of any unauthorized access to your account.
- You must have authorization to connect the WordPress sites you add to the platform.
4. Acceptable Use
- You may only use HBM Security for lawful purposes and in accordance with these terms.
- You may not use the service to scan or access sites you do not own or have authorization to manage.
- You may not attempt to reverse engineer, decompile, or disassemble the service.
- You may not use the service to store or transmit malicious code.
- You may not interfere with or disrupt the integrity or performance of the service.
5. Subscription and Billing
- Paid plans are billed on a monthly or annual basis, depending on your selected billing cycle.
- All plans include a 14-day free trial. No credit card is required to start your trial.
- Prices are subject to change with 30 days advance notice.
- You can cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
- We offer a 30-day money-back guarantee on all paid plans.
6. Service Level
- We strive to maintain 99.9% uptime for our scanning services.
- Scheduled maintenance windows will be communicated in advance.
- We do not guarantee that scans will detect 100% of all threats. Our AI-powered detection continuously improves but cannot be considered infallible.
- Auto-remediation actions are taken based on our best analysis, but we recommend maintaining your own backups.
7. Data and Privacy
- Your use of the service is also governed by our Privacy Policy.
- You retain ownership of all data associated with your WordPress sites.
- We access your site data solely for the purpose of providing security scanning services.
- SSH credentials are encrypted and stored securely. We do not share your credentials with third parties.
8. Limitation of Liability
- HBM Security is provided "as is" without warranties of any kind, either express or implied.
- We are not liable for any damages resulting from the use or inability to use the service.
- We are not responsible for data loss on your WordPress sites. We strongly recommend maintaining your own backups.
- Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.
9. Termination
- We may suspend or terminate your account if you violate these terms.
- You may terminate your account at any time through the dashboard settings.
- Upon termination, your data will be deleted in accordance with our Privacy Policy.
10. Changes to Terms
- We reserve the right to modify these terms at any time.
- Material changes will be communicated via email or dashboard notification at least 30 days in advance.
- Continued use of the service after changes take effect constitutes acceptance of the updated terms.
11. Contact
- For questions about these Terms of Service, please contact us at:
- Email: legal@homebuildermarketers.com
- Home Builder Marketers — HBM Security Division