PrivacyPolicy

Last updated: February 21, 2025

At HBM Security (a product of Home Builder Marketers), we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our WordPress security platform.

1. Information We Collect

  • Account Information: When you create an account, we collect your name, email address, and password (encrypted).
  • Site Data: We collect information about your WordPress sites including domain names, SSH connection details (encrypted), scan results, and detected threats.
  • Usage Data: We collect information about how you use our service, including pages visited, features used, and scan configurations.
  • Payment Information: Payment processing is handled by third-party providers. We do not store credit card numbers on our servers.

2. How We Use Your Information

  • To provide and maintain our security scanning service
  • To detect malware, vulnerabilities, and security threats on your WordPress sites
  • To send you scan results, threat alerts, and security notifications
  • To improve our AI threat detection models and scanning accuracy
  • To provide customer support and respond to your inquiries
  • To send service updates and important account notifications

3. Data Security

  • All data is encrypted in transit using TLS 1.3 with 256-bit encryption.
  • SSH credentials are encrypted at rest using AES-256 encryption.
  • Our infrastructure runs on isolated Docker containers with strict access controls.
  • We perform regular security audits and vulnerability assessments.
  • Access to production systems is limited to authorized personnel only.

4. Data Retention

  • Account data is retained as long as your account is active.
  • Scan results and threat data are retained for 12 months.
  • When you delete your account, all associated data is permanently deleted within 30 days.
  • Aggregated, anonymized data may be retained for analytical purposes.

5. Third-Party Services

  • We use Anthropic Claude AI for advanced threat analysis. Scan data sent to AI models is not used for training.
  • We use Hostinger for infrastructure hosting.
  • We use third-party payment processors for subscription billing.
  • We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

6. Cookies

  • We use essential cookies to maintain your session and authentication state.
  • We use analytics cookies to understand how our service is used and to improve the user experience.
  • You can control cookie preferences through your browser settings.
  • For more details, see our Cookie Policy.

7. Your Rights

  • Access: You can request a copy of your personal data at any time.
  • Correction: You can update your account information through the dashboard.
  • Deletion: You can request complete deletion of your account and all associated data.
  • Portability: You can export your scan data and reports from the dashboard.
  • Objection: You can opt out of non-essential communications at any time.

8. GDPR Compliance

  • We process data lawfully, fairly, and transparently.
  • We only collect data necessary for providing our security services.
  • We implement appropriate technical and organizational security measures.
  • For EU/EEA users, please see our dedicated GDPR page for detailed information about your rights.

9. Changes to This Policy

  • We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our dashboard.
  • Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

  • If you have any questions about this Privacy Policy or our data practices, please contact us at:
  • Email: privacy@homebuildermarketers.com
  • Home Builder Marketers — HBM Security Division